Shipping Policy

Effective Date: 07/07/2026

Thank you for shopping with NoorKamal. We are committed to delivering your order quickly, securely, and efficiently. This Shipping Policy explains how we process, ship, and deliver your purchases.

By placing an order on our website, you agree to the terms outlined below.

1. Order Processing

  • Orders are processed within 1–3 business days after payment has been successfully verified.
  • Orders are processed Monday through Friday, excluding weekends and U.S. public holidays.
  • During peak seasons, holidays, or promotional events, processing times may be slightly longer.

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

2. Shipping Destinations

NoorKamal currently ships within the United States.

If international shipping becomes available, eligible countries will be listed during checkout.

3. Shipping Methods

Shipping options are displayed during checkout and may include:

  • Standard Shipping
  • Expedited Shipping
  • Express Shipping

Available shipping methods may vary depending on your delivery location and the items ordered.

4. Shipping Cost

Shipping charges are calculated at checkout based on factors such as:

  • Delivery destination
  • Package weight and dimensions
  • Selected shipping method
  • Order value

Any available free shipping promotions will be clearly indicated on our website and during checkout.

5. Estimated Delivery Times

Estimated delivery times begin after your order has been processed.

  • Standard Shipping: 3–7 business days
  • Expedited Shipping: 2–4 business days
  • Express Shipping: 1–2 business days

Delivery estimates are provided for convenience and are not guaranteed.

6. Order Tracking

Once your order has shipped, you will receive an email with a tracking number and a link to track your shipment.

Tracking information may take up to 24 hours to become active after shipment.

7. Shipping Delays

While we work hard to deliver orders on time, delays may occur due to circumstances beyond our control, including:

  • Severe weather
  • Natural disasters
  • Carrier delays
  • Customs inspections (if applicable)
  • Incorrect shipping information
  • High seasonal order volumes
  • Other unforeseen events

NoorKamal is not responsible for delays caused by shipping carriers or events outside our reasonable control.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect or incomplete address is provided:

  • Shipment may be delayed or returned.
  • Additional shipping charges may apply for reshipment.
  • NoorKamal is not responsible for orders delivered to an incorrect address provided by the customer.

Please contact us immediately if you notice an error in your shipping details after placing your order.

9. Lost or Stolen Packages

If your tracking information indicates that your package has been delivered but you have not received it, please:

  • Verify the shipping address provided.
  • Check with household members or neighbors.
  • Look around your delivery location.
  • Contact the shipping carrier for additional information.

If you still cannot locate your package, contact our customer support team. We will work with the carrier to investigate the issue; however, NoorKamal is not responsible for packages confirmed as delivered by the carrier.

10. Damaged Shipments

If your order arrives damaged:

  • Contact us within 48 hours of delivery.
  • Include your order number.
  • Provide clear photographs of the damaged item(s), packaging, and shipping label.

We will review your claim and, when appropriate, arrange a replacement, exchange, or refund in accordance with our Return & Refund Policy.

11. Split Shipments

To ensure faster delivery, items from the same order may be shipped separately.

If this occurs, you will receive separate tracking information for each shipment.

You will not be charged additional shipping fees for split shipments initiated by NoorKamal.

12. Delivery Refusal or Returned Packages

If a shipment is:

  • Refused by the recipient,
  • Returned due to an incorrect address, or
  • Returned as undeliverable,

we may deduct the original shipping charges and any return shipping costs from your refund, where permitted by law.

13. Order Changes and Cancellations

Orders are processed quickly to ensure prompt delivery.

Once an order has entered processing or has been shipped, it may not be possible to modify or cancel it.

If you need assistance, please contact us as soon as possible after placing your order.

14. Force Majeure

NoorKamal shall not be held responsible for delays or failure to deliver caused by events beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Severe weather
  • Acts of government
  • Labor strikes
  • Transportation disruptions
  • Public health emergencies
  • Cybersecurity incidents affecting logistics providers

15. Contact Us

If you have any questions regarding shipping or your order, please contact us.

NoorKamal

Email : support@noorkamal.com

Phone : +1 (917) 975-9557

Address : 66 Middlesex Ave suite 201 Iselin NJ 08830

Website : www.noorkamal.com

Our customer support team is happy to assist you with shipping questions, tracking updates, or delivery concerns.